diamonds & quality
Lab-grown diamonds are real diamonds—chemically, physically, and optically identical to mined diamonds. The only difference is how they’re made. We broke this down in detail in this journal post if you want the full story.
All our diamonds are certified. If you’d like an IGI certificate, you can add it at checkout for a small fee. It takes an extra two days since we get it graded at the IGI office in New York before shipping to you.
pricing & payments
We cut out the unnecessary markups. By working directly with suppliers, keeping our supply chain tight, and skipping fancy packaging, we pass those savings on to you. Want the full breakdown? Read this journal post.
Yes! We offer installment payments through Shop Pay at checkout. On each product page, you’ll see your monthly payment breakdown based on the item's price.
shipping & returns
We don’t keep inventory—each piece is made for you. Most orders take 2-3 weeks to arrive, but the exact lead time is listed on each product page.
Yes! We provide free, insured shipping on all orders. A signature is required upon delivery.
Yes! We have a 30-day, no-questions-asked return policy. Just email hello@nocolornyc.com to start the return process.
jewelry care & services
A microfiber cloth and a quick rinse in warm, soapy water will keep your jewelry looking fresh. For deep cleaning or maintenance, email us at hello@nocolornyc.com—we’re happy to help!
Yes! Email us at hello@nocolornyc.com,and we’ll get you set up.
Yep! We offer jewelry cleaning for about $50. Email hello@nocolornyc.com for details.
customization & special requests
Yes! We can engrave names, dates, or special messages. Just place your order, then email hello@nocolornyc.com with your engraving request.
Most likely, yes! If we only list something in white gold but you want it in yellow gold, email hello@nocolornyc.com or chat with us. We’ll confirm and send you a custom link to purchase. In most cases, there’s no extra cost.
other questions
Email us at hello@nocolornyc.com or chat with us on our site. We actually respond.
We’re primarily online to keep costs low, but we do have a small office in Williamsburg, New York. If you’d like to see pieces in person, email us at hello@nocolornyc.com or chat with us to set up a time.